Currency
All prices are shown in dinars with VAT included. At the time of final billing, your account will be
charged for the total amount of the order with calculated VAT. Orders are paid by cash on delivery
shipment collection.
Delivery time
After receiving the order and sending the order confirmation, we send the products within 72 hours (applies
only on weekdays). In case we do not have the ordered products in stock, we will inform you about it
via e-mail or to the contact telephone number you specified when ordering.
Terms of order cancellation
If you want to cancel your order, please contact us 24 hours before delivery planning.
You can do this by email or phone number leaving the necessary information.
Delivery
We do the delivery in cooperation with the courier services Post express or Bex. Postage costs are extra
charged according to the valid price lists of the listed courier services. You can see them on the site
www.postexpress.rs or www.bex.rs
SZR Janović is not responsible for possible delays in delivery due to delays in the work of courier services or
caused by the absence of customers from the delivery address.
Complaints
If you are not satisfied with our service or product, you can contact us via e-mail or
to a phone number. It is necessary to state the reason for the complaint and attach a picture of the complained product, and we
we will contact you as soon as possible. In case the complaint is approved, the money will
It will be returned to you or we will make a replacement.
Basic information
SZR Janović, entrepreneur Stevan Janović
Beogradska 1, 25000 Sombor
PIB 100613024
MB 50387631
Consent and change of conditions
The use of our services implies the consent of the user to the stated conditions of use. SZR
Janovic undertakes to adhere to all of the above, and all changes to the conditions become valid only
after posting on this page.